Shipping policy

Shipping Policy

We aim to deliver your order in a timely and safe manner. Here’s everything you need to know:

1. Shipping Locations

We currently ship across India. For international shipping requests, please reach out to us directly.

2. Processing Time

Orders are usually processed within 1–3 business days. Handcrafted or customized items may take longer, and estimated dispatch times are mentioned on the product page where applicable.

3. Delivery Timeline

Standard delivery timelines are 5–9 business days depending on your location. Delays may occur due to unforeseen logistics or weather conditions, especially in remote areas.

4. Shipping Charges

Shipping fees are calculated at checkout based on the delivery location and product weight/volume. We may offer free shipping on certain promotional events or order value thresholds.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS. You can track your shipment through our courier partner’s portal using the provided tracking ID.

6. Delivery Issues

If your order is delayed or lost in transit, contact us at studiosclairemartin@gmail.com or +91 96544 66369. If a package is marked “delivered” but you haven't received it, notify us within 48 hours so we can assist you promptly.